Shipping and Handling Policy
At Milan Art Store, we are committed to ensuring your orders are processed and shipped promptly.
Order Processing:
- Orders are typically processed within 3-5 business days*.
- During high order volumes, processing times may be extended.
- Weekend & Holiday Orders: Orders placed on weekends or holidays will begin processing the next business day (Monday-Friday).
Pre-orders have extended processing timeframes.
Shipping:
- We offer both domestic and international shipping.
- Shipping costs are calculated at checkout based on your location and selected shipping method.
-
Expedited shipping options are available for faster delivery.
Shipping timeframes are excluded from processing timeframes.
Handling:
- All items are carefully packed to ensure they arrive in perfect condition.
- You will receive a confirmation email with tracking information once your order has shipped.
Import Tax & Duty Fees:
- Customers are responsible for any import taxes and duties.
- Some countries may require a tax ID or passport for customs clearance.
Returns & Replacements:
-
Please report damages, missing or issues with items within 30 days of delivery with photos (package and items) and lost packages within 30 days from shipment.
- All items are final sale unless otherwise specified. Exchanges are not accepted. Once an order has shipped, cancellations are no longer possible.
For more details, please review our full policy on our website. Thank you for shopping with Milan Art Store!...More Details
