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Have a question or concern? Please reach out to us using the assistance icon in the bottom right corner of your screen or by sending us an email.
For quick answers, please visit our FAQ , Policy pages, and Customer Support Portal.
Click here for Pre-Order and Product Updates
Pre-orders have extended processing timeframes. Shipping timeframes are excluded from processing timeframes.
Looking for something specific outside of art supplies? Check out our Milan Art Directory or Milan Art Institute Help Center
Please note our operating hours below and thank you for your patience.
9AM - 5PM US EST/EDT Monday - Friday
Important Notice: Canadian Postal Strike
Due to the ongoing Canadian postal strike, we are currently unable to ship to addresses in Canada that require the Canadian Postal Service. To ensure timely and secure delivery of your order, please provide a physical address that can accept deliveries from major carriers such as UPS, DHL, FedEx, or a similar courier service. Other recommendations include shipping to a package forwarding service to help facilitate delivery.