Contact us

Have a question or concern? Please reach out to us using the assistance icon in the bottom right corner of your screen or by sending us an email at milanartstore@gmail.com or by using the form below.

 

For quick answers, please visit our FAQ Policy pages, and Customer Support Portal.

Click here for Pre-Order and Product Updates 

 Milan Ultimate Oil Paint and related kits: Shipment arrived. Please allow time for receiving of supplies. Pre-orders will be processed and shipped asap. Kits are manually assembled for each customer. We ask for your patience and understanding due to high number of orders.

Looking for something specific outside of art supplies? Check out our Milan Art Directory.

Please note our operating hours below and thank you for your patience.

9AM - 5PM US EST/EDT Monday - Friday  

Our team is working hard each day to process and ship all orders as efficiently as possible. We kindly ask for your patience during this busy period and apologize for any inconvenience or delays in our response times. Please note that order processing may take 5-7 business days or longer, and shipping time is separate from the processing period. This includes bundle deals and purchases made via the Institute’s site, orders placed directly through our art store. Thank you for your understanding.